Contact Us

Contatta lo staff di giarre.comgiarre@giarre.com

Please leave a reply or your request in this page, we will contact you as soon as possible.

  • TELEPHONE: +39 (0) 575 1460178
  • FAX: +39 (0)2 700518715
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435 thoughts on “Contact Us

  1. Brian Myung

    Do you have Puma PU0077OA glasses in stock? I have looked everywhere and although many websites says there is stock, after i order, they will tell me they have no stock. Any color is ok, as long as the model is PU0077OA.

    Thanks.

    Reply
  2. Nahrain

    Hi I just wanted to know are your sunglasses all uthentic?
    I wanted to order the tom ford aviator sunglasses but they are so costly I wanted to check if it’s on stock and if they are uthentic?
    Order no is – Ft0335-01P

    Reply
    1. Leonardo Post author

      Hello Walter,

      we are sorry but the model PH2103 is out of production because it is an old model.

      Please let me know if I can help you with other models.

      Best regards

      Reply
    1. Leonardo Post author

      Hello Mark,

      we are sorry but the model VL1483 is out of production because it is a very old model.

      Please let me know if I can help you with other models.

      Best regards

      Reply
    1. Leonardo Post author

      Hello Jolla,

      thank you for your email. We are sorry but the model Tag Heuer TAG0502-Urban24-004 is out of production and it is impossible for us to order it.

      If you have any other question, please write us.

      Best regards

      Reply
  3. Aikaterini kondilidou

    Hello, i made an order, I sent 2 emails and I phoned you 2 times. No one seems to answer me!! I would like to know when are you going to ship my order and how many days is it going to be to Greece because as I can see you have been payed for that order! Thank you

    Reply
    1. Leonardo Post author

      Dear aikaterini,

      we are writing to inform you that we received your order. The goods you ordered are available in stock, so they will be shipped in about 7 working days. We will write you again when the goods will be shipped, with the number of shipping. With this number you will be able to trace your order.

      If you have any question don’t hesitate to answer this email and we will be glad to answer to all your questions.

      Best regards

      Reply
  4. Caroline

    Hi
    Is it possible to order extra thin (1.74) monofocal glasses? How much does that cost for two? With antiscratch and antireflex treatment.

    Reply
  5. Lisa S.

    Hello. Do you know what the duty would be on a pair of Balenciaga sunglasses for which I am paying around $225.00 USD. (Imported to the US)? Would it be delivered to my address or do I have to pick it up at the post office?

    Reply
    1. Leonardo Post author

      Hello Lisa,

      When you make an order on our website you pay for the item you order and for the shipping fees. We always write a proforma with a lower value so that you don’t have to pay anything at the Customs. Sometimes the American Customs ask to pay something, but it’s very rare. We can ship to your address.

      If you have any other question, please write me.

      Best regards

      Reply
  6. Swami Khanna

    Hi,
    I am interested in ordering a pair of Zerorh Positivo RH 328V 04 – rose gold.

    Can u tell me if they are in stock , or how long it will take you to organize a pair.
    And they do not appear like rose gold color at all in the site picture…. They look like silver..
    Can you elaborate on the color and also provide a proper pic in your reply.
    Thanks
    Swami Khanna, New Delhi, India.

    Reply
    1. Leonardo Post author

      Hello Swami,

      the glasses Zerorh Positivo RH 328V 04 – rose gold are available and from the moment you pay, it will take about 7-10 days to have them.
      That’s the only picture we have, but I see it in rose gold, maybe you can try to change computer or smartphone, and you will see the right color of the frame.

      Reply
  7. Karrish

    Where are my glasses? I don’t understand how all these other comments are being answered but I still haven’t received a response. How do I get a refund

    Reply
    1. Leonardo Post author

      Hello Karrish,

      we wrote you 2 email telling you that the glasses will be shipped in about 20 working days. We still are in the expected times.
      I will write you again with all the information about shipping when the glasses will be ready to be shipped.

      Reply
  8. Cesar Esteban Bianchi

    Hello, on Saturday 19-08-17 I bought a clip on RAY BAN – 0RX2180C-250071 – 250071 (GOLD / GREEN) Purchase Order SLNWS1-PJC. Could you send me a shipping info please, thanks

    Reply
    1. Leonardo Post author

      Good Morning,

      thank you for your order.The goods you ordered are available in stock, so they will be shipped in about 7 working days. We will write you again when the goods will be shipped, with the number of shipping. With this number you will be able to trace your order.

      If you have any question don’t hesitate to answer this email and we will be glad to answer to all your questions.

      Best regards

      Reply
  9. Karl Riem

    I am looking for ONE TEMPLE replacement for Vogue VO 2560-s W 44/11 glasses. Is such available? If so, how much?

    Reply
    1. Leonardo Post author

      Hello Karl,

      we are sorry but the model Vogue VO 2560 is out of production and it is impossible for us to have them, also if it’s only one temple.

      If I can help you in another way, please write me.

      Reply
  10. Barbara

    What is your return policy? If I order a pair of frames without prescription and I do not like them, can they be returned for a full refund?

    Reply
    1. Leonardo Post author

      Dear MANSOORI,
      Thank you for contacting giarre.com Company.
      Yes we can ship to Sultanate OF Oman, delivery time depend of glasses availability.

      I look forward to hearing from you.

      Reply
  11. trinegro

    Hi
    is “Monofocal Attitude TRANSITIONS Fully-Equipped Transitions Signature VII Color Grey”
    a photochromic lens?
    Looking for Ray Ban Aviator prescription/sunglass lenses

    thanks
    Trine

    Reply

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