Raglaze Glasses

Online Lens Replacement Service: Upgrade Your Prescription Eyewear and Sunglasses

Certified high-quality lenses, precisely fitted by our professional opticians, directly into your existing frames. Web convenience with laboratory-grade guarantee.

Don't throw away your favourite frames! Choose your eyewear type and start configuring your new prescription lenses today.

Lens Replacement Service: reglaze my eyeglasses

👓 Lens Replacement for Eyeglasses

Replace your clear lenses (Single Vision, Progressive, Office Lenses) in your everyday spectacle frames.

START: PRESCRIPTION LENSES

Lens Replacement Service: reglaze my sunglasses

😎 Lens Replacement for Sunglasses

Add prescription coloured, polarised, or mirrored lenses to your favorite sunglass frames.

START: SUNGLASS LENSES

Do You Have Questions or Need Support?

Our team of qualified opticians is available to clarify your prescription details, lens types, or the ordering process.

CONTACT OUR CUSTOMER SERVICE

Why Choose Giarre.com: Quality, Savings, Flexibility

✅ Key Advantages of Our Service

  • Save Up to 50%: Certified, high-quality lenses at significantly lower prices than traditional stores.
  • Qualified Optical Service: Fitting performed **exclusively by professional opticians** in our Italian labs.
  • Prescription Flexibility: You can provide your latest **prescription**, **OR** our technicians can perform a **"Lens Copy"** (exact measurement) from your old lenses.

📦 Fitting and Logistics Service (Service Cost is Included)

The professional fitting service is included in the initial cost. You have two options for sending your personal frames to us:

Logistics Option Total Cost (Including Fitting Service) Detail
Ship Your Frames Yourself € 14.00 Self-shipping using a courier of your choice.
Home Collection via Our Courier € 28.00 Giarre.com sends an affiliated courier to collect your glasses from your home.

⚠️ Our Safety and Transparency Guarantee

Your frames are your property, and we treat them with the utmost care.

Quality Control and Optician's Assessment Reserve

Our opticians reserve the right to make a final assessment of your frames only after we receive them. We check for wear, flexibility, and material integrity to ensure safe mounting.

If the Frames Are NOT Suitable: You will receive a full refund for the lens cost. Shipping costs for returning the unsuitable frames will be charged to you (cost communicated at the time of refund).

Your Guide to Prescription Lenses (Types, Indexes, and Coatings)

Available Lens Types

  • Single Vision: Correction for a single distance (Distance, Near, or Intermediate).
  • Progressive (Multifocal): Clear vision at all distances in one seamless lens.
  • Office Lenses: Optimised for prolonged screen use and intermediate/near vision.
  • Photochromic Lenses (e.g., Transitions): Automatically darken outdoors (UV) and return to clear indoors.

Refractive Index (Lens Thickness)

The index affects the lens's aesthetics and weight, a crucial factor for your existing frames:

Index Thickness Recommended For
1.5 (Standard) Base. Low prescriptions (up to +/- 2.00).
1.6 / 1.67 / 1.74 Thin / Extra Thin / Ultra Thin (High-Index Lenses). For higher prescriptions (+/- 2.00 and above) for optimal aesthetics and lighter weight.

Essential Lens Coatings

  • Anti-Reflective (AR) Coating: For sharper vision by eliminating reflections.
  • Blue Light Filtering: Reduces visual strain from digital screens.
  • Hydrophobic Coating: Makes cleaning the lens quicker and easier.

📍 WHERE TO SHIP YOUR FRAMES

If you chose the "Ship Your Frames Yourself" option (€ 14.00), please send your glasses (securely and trackable) to our lab. Your frames are your property, please ensure they are well-protected during shipping.

Megavision SRL

Via del Lanificio 13

52011 Soci (AR)

Italy

IMPORTANT: You will receive an email confirmation with all packing instructions and shipping details.

Guarantees and Special Promotions

Progressive Lens Adaptation Guarantee

If after 1–2 weeks of adaptation you are not comfortable with your Progressive Lenses, you will have the option to swap them:

  • For Progressive Lenses of a different design (with a potential charge for the difference in cost).
  • **For two pairs of Single Vision Lenses** (one for distance and one for near vision).

Promotions and Special Prices

Thanks to an optimized supply chain, Giarre.com consistently offers high-quality lenses at the best online prices. Visit the configurator to discover updated pricing and current offers!

Ready to Renew Your Eyewear?

Choose the category below and start configuring your certified lenses.

START: PRESCRIPTION LENSES START: SUNGLASS LENSES
Customs & Taxes Lens Replacement Orders Payments & Promotions Prescription Lenses Product & Authenticity Returns & Refunds Shipping Warranty

Customs & Taxes

Do I have to pay customs duties or import taxes? +
For shipments outside the European Union (including the United Kingdom post-Brexit), customs duties, import VAT, or local clearance fees may apply depending on the destination country's regulations. These charges are the responsibility of the recipient.
What happens if customs asks me to pay additional charges? +
Customs duties and import taxes are levied by local customs authorities and must be paid by the recipient to clear the shipment.
What happens if I refuse to pay customs duties? +
If a shipment is returned to us because customs fees were refused, any return costs or customs charges incurred will be deducted from the refund.

Lens Replacement

Is it possible to replace the lenses in my existing glasses? +
Yes, our Reglaze service allows you to fit new lenses into an existing frame. The frame must be in suitable structural condition.

Orders

Can I modify or cancel my order? +
Please contact our Customer Service team as soon as possible. We will check whether the request can still be processed, depending on the status of your order and whether it has already been prepared or shipped.
Copy of How can I place an order? +
For complete details regarding 'Copy of How can I place an order?', please contact our Customer Service team.
How can I check the status of my order? +
You can check your order status through our online contact channels or WhatsApp support. Please note that during the initial Brand Sourcing phase (while your frame is being supplied by the official manufacturer), courier tracking is not yet active. As soon as your parcel is inspected and dispatched from our facility, you will receive an automated shipping confirmation with your active tracking number.
Can I change the delivery address after placing an order? +
Please contact our Customer Service team as soon as possible. We will check whether the address can still be changed, depending on the status of the order and shipment.
What happens if the model or color I ordered is no longer available? +
If an item unexpectedly becomes unavailable, our Customer Service team will notify you as soon as possible to offer a suitable alternative, provide an estimated availability timeframe, or arrange a full refund.
What happens if my order is delayed by the manufacturer? +
In some cases, items may experience delays from the manufacturer or supplier. If this happens, our Customer Service team will keep you informed with updates regarding the status of your order.

Payments & Promotions

What payment methods do you accept? +
We accept major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, Google Pay, and Klarna for installment payments.
How can I use a discount code? +
Enter your promotional code in the designated field during checkout before completing your order.
Can I use more than one discount code on the same order? +
Normally, only one discount code can be applied per order unless specifically stated otherwise in a promotion.
Why might my order be cancelled because of a payment issue? +
An order may be cancelled if the payment authorization is declined by your bank or payment provider, or if the transaction fails security checks.

Prescription Lenses

What types of prescription lenses are available? +
We offer single-vision, progressive/varifocal, office/occupational, photochromic (Transitions®), polarized, and tinted sun lenses. Note: All custom-fitted lenses (prescription or plano) are non-returnable personalized goods.
Can I purchase prescription lenses without buying a new frame? +
Yes, through our reglazing service, you can order new prescription or sun lenses to be fitted into your existing frame.
Can I have progressive lenses fitted to my glasses? +
Yes, progressive lenses can be fitted to eligible optical frames and sunglasses, provided you submit a valid prescription with required optical measurements.
How do I send my prescription? +
You can enter your prescription details during checkout or send a clear copy to our Customer Support team via our online support channels after placing your order.
What lens brands do you use? +
We partner with leading optical lens manufacturers (including Essilor, Shamir, and specialist optical labs) to supply high-precision lenses.
How long does it take to prepare glasses with prescription lenses? +
Single-vision prescription lenses generally require 7 to 10 business days, while progressive, office, or specialized high-index lenses take approximately 10 to 15 business days. This timeframe covers custom lens manufacturing, precision mounting in Rodenstock-certified labs, and our mandatory double quality control check.
How can I find my pupillary distance (PD)? +
Your pupillary distance (PD) is usually measured by your optician during an eye exam. If not listed, you can request it from your optician or measure it using a digital PD tool.

Product & Authenticity

Are all products sold on Giarre.com authentic? +
Yes, 100%. Giarre.com works exclusively with official brand manufacturers and authorized network distributors. Our direct Brand Sourcing model guarantees that every frame is 100% authentic, delivered in its original manufacturer packaging with authenticity documentation and microfiber cloth.

Returns & Refunds

Can I return an order if I live outside the European Union? +
Eligible standard orders can be returned from outside the European Union. Return shipping costs and any import charges incurred on returned parcels remain the customer's responsibility.
What products cannot be returned? +
Under EU Consumer Rights Directive 2011/83/EU (Art. 16c), products made to order or clearly personalized cannot be returned. This includes frames fitted with custom lenses (both prescription lenses and non-prescription plano lenses tailored to a frame) and tailor-made or specially configured frames (such as LINDBERG products).
How can I request a return? +
Return or exchange requests must be submitted through our online Return & Exchange form within 14 days of delivery. Items must be unused and returned in original condition with all packaging.
When will I receive my refund? +
Once we receive and inspect your returned item, refunds are processed back to your original payment method within a few business days.
What should I do if I receive a damaged or defective product? +
Please contact our Customer Service team via our online support channels as soon as you receive the package, providing photos of the item and packaging.
Can I exchange an item for a different model? +
Eligible standard items may be exchanged for a different model or color, subject to availability and compliance with our Return Policy.
Can I use my purchase value as credit for a future order? +
In eligible cases, you may request to use the value of your returned purchase as store credit for a future order.
Who pays the shipping costs for an exchange? +
Unless the exchange is due to a defective or incorrect item sent by us, shipping charges for sending the item back and dispatching the new item are the responsibility of the customer.
Can I return a LINDBERG frame? +
LINDBERG frames are individually configured and manufactured upon order in Denmark. Pursuant to EU Directive 2011/83/EU regarding personalized goods, custom-configured LINDBERG products are strictly non-returnable.

Shipping

How can I track my shipment? +
Once your order has been shipped from our warehouse in Italy, you will receive an email containing direct tracking information and courier details (including DHL, FedEx, or UPS).
What are the delivery times? +
Total fulfillment time consists of two steps: 1. Brand Sourcing & Preparation: Items physically in stock ship in 24/48h. Items sourced upon request from official brand distributors require 7 to 15 business days. 2. Express Delivery: Once dispatched, transit time via express courier (DHL, FedEx, UPS) is 1 to 3 business days depending on destination.
Which countries do you ship to? +
We ship to many countries worldwide. Available delivery destinations and applicable options are displayed at checkout.
Which couriers do you use? +
We work with major international express couriers (such as DHL, FedEx, and UPS) to ensure fast and reliable delivery.
How much does shipping cost? +
Shipping costs vary depending on the destination country, selected shipping method, and order value. Applicable fees are calculated and displayed at checkout.
What happens if the courier cannot deliver my package? +
If the courier cannot complete the delivery, they will usually attempt a second delivery or leave the package at a local access point.
What happens if I do not collect my package? +
If a package is returned to us because it was not collected or delivery was refused, return shipping costs or administrative charges incurred may be deducted from your refund.

Warranty

Is my purchase covered by a warranty? +
Our products are covered by a 24-month manufacturer warranty against manufacturing defects. It does not cover accidental damage, normal wear, or lens scratches.

Didn't find what you were looking for?

Our optical specialists and customer service team are here to assist you with frame measurements, custom prescription lenses, or order inquiries.