Orders and Shipping

To ensure maximum quality and hygiene, all our eyewear is ordered directly from the manufacturers only after receiving your order. This allows us to offer brand-new frames that have never been tried on and are in perfect condition.

Timeframes

• Order to manufacturer: placed immediately after purchase confirmation.
• Reception at our facility: usually within a few business days.
• Shipment to customer: within 36/48 hours of receipt.

We ship with reliable and fast express couriers: FedEx, UPS, TNT, and DHL, to ensure prompt and trackable delivery.

If delivery times exceed one week, our customer service will promptly inform each customer with specific updates regarding their order.

Quality, Hygiene and Safety

By ordering directly from the manufacturers, the frames are handled as little as possible. This reduces the risk of contamination and ensures high standards of hygiene and safety.

Mindful Shopping

Reducing returns helps save energy, avoid unnecessary shipping, and limit waste. A simple action that contributes to environmental protection.

How to make the right choice

• Carefully read product descriptions and measurements.
• Contact our customer service for personalized advice before purchasing.
• Evaluate each purchase responsibly, also considering its environmental impact.

Towards a Sustainable Future

Every avoided return is a step toward more conscious and environmentally respectful consumption. Thank you for making thoughtful choices and sharing our commitment to a sustainable approach.